The National Meeting Service (NMS) provides registration and meeting planning services in support of the firm’s leadership. Within NMS, the Operation team coordinates with planning team to make sure that all meeting documents are stored, processed and reported at appropriate level. The team provides support in processing payment of meeting related invoices, entering Journal Entries (using internal ET WEB) and reporting.
As one of the firm’s shared services units, NMS strives for optimal customer service and process excellence.
Title : Analyst - Operations
Location : Hyderabad
Reports to : Asst. Manager - Operation
Key relationships :
- Planning team ‑ DU & Regional
- Registration team ‑ US & India
- Internal Clients
Key Result Areas :
- Operation team interacts with US meeting planning team and internal clients to process relevant meeting expenses, provide accurate information on meeting budget, deposits, actual spend etc. and finally reconciling & closing the meeting. The team also deals with Account payable, Tax and Finance team and provides necessary solutions/responses to meeting related questions.
- Invoice processing
- Creating and maintain vendor information
- Journal entries
- Reconcile and close meeting
- Document upload and ensure all appropriate back up and supporting documentation is submitted
- Generation of relevant reports required during and post meetings
- Contribute to operation metric tracking & process improvement.
Responsibilities :
- Interacts with internal clients at all levels
- Responsible for analyzing the meeting invoice submitted by meeting planner, categorize expenses and maintaining proper records in Meeting Management system.
- Use proper judgment to escalate invoices or to ‘push through’ the process for urgent/timely payments
- Collaborates with planning team in handling special requests - meeting deposits, adding and maintaining vendor details etc.
- Responsible for handling financial charge backs for no-shows, cancellations, tuition and credit card expenses.
- Understand inquiries from Tax, Finance and Account Payable team and exercise judgment in creating relevant responses in a timely fashion.
- Organize and deliver tracking reports to management on a daily basis.
- Develop familiarity with the work applications, and database system to be able to use it for trouble-shooting inquiries.
- Manage workload for multiple operation activities concurrently.
- Special Projects, if any as assigned by the NMS Manager
Capabilities and competencies :
- This position requires good judgment to successfully manage financial related data and expenses
- Should have good analytical and problem solving skills.
- Must possess good knowledge of written & spoken English to be able to comprehend and formulate responses to people at various levels within the firm.
- Ability to multi-task and multi-process in an organized fashion. Good organizational skills a must.
- Understanding of US business culture and desire to increase this skill set through experiential learning.
- Experience in accounts payable or receivable process.
Experience and qualification :
- Commerce graduates or MBA ‑ Fin.
- 1-3 years of experience in invoice processing or accounts payable
Technical skills :
- Must be proficient with the MS Office suite; must have working knowledge of MS-Excel and MS-Access
- Knowledge of PDF editing software
- Knowledge of SAP and Accounts Payable systems is preferable
- Working knowledge of electronic scanning and imaging.
About the company :
“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited DTTL, a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL does not itself provide services to clients. DTTL and each DTTL member firm are separate and distinct legal entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts or omissions and not those of each other. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates and/or other entities.
